24×7 Monitoring

Detect problems before they escalate into downtime.

In addition to providing dependable, reliable IT support for your Toronto business, we’ll watch every aspect of your network 24×7 to detect and resolve problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:

Item Monitored Reasons
Hardware Integrity and Reliability:

  • Hard disk space
  • Memory
  • Processor usage
  • Overall health of hardware (network card, modem, adapter cards, etc)
 Anticipate and resolve issues before they become productivity-draining downtime.
Storage space and availability Ability to properly plan for removal of data or increase of storage space. Don’t get caught by surprise with depleted storage.
Anti-virus protection Make sure your anti-virus is always protecting your network from malicious intruders and viruses.
Uninterruptible Power Supply (UPS) Monitoring your UPS ensures that your battery backup unit is always there for you when you need it. During a power failure, your UPS gracefully shuts down your server(s) to prevent data corruption.
Server Applications:

  • E-mail
  • Webserver
  • File and Print Server
  • FTP
 Monitoring of your server applications for potential faults allows us to proactively address and repair potential issues with your server to prevent server failure.
Network Devices:

  • Hubs
  • Switches
  • Routers
  • Firewalls
  • Print Servers
  • Proxy Servers
 Through monitoring your network devices, we can be alerted to any faults and repair them so as to protect your network from intruders and viruses.Data access speed is maximized throughout your network by making sure these devices are always up and running.
100% Unconditional Satisfaction Guarantee.
TAG is so confident that we can improve the reliability, security and stability of your computer systems and improve your staff's efficiency that we back it up with a powerful guarantee.
If after 90 days you feel like you've made a mistake enrolling in any of our IT support plans or that the services aren't worth what you've paid, just let us know and we'll refund every penny of the monthly subscription fees. No tricks, caveats or disclaimers.
IT Support Toronto | Managed IT Services | Technical Support | Computer Support | Network Support | IT Outsourcing | Backup and Disaster Recovery