Computer Support

Remote and on-site computer support for the troubleshooting and resolution of day to day issues within your network by a team of highly responsive Microsoft certified friendly computer support technicians.

Great News!

Over 85% of computer issues can be solved using our secure remote support tools which means you get faster support without having to wait for a technician to show up.

Computer Support Services
Help Desk
Remote and On-Site
Our team of Microsoft Certified, friendly technicians are just a phone call or e-mail away to our centralized Help Desk.  Over 85% of computer issues can be resolved remotely which means we can start working on your issue right away – no waiting for a technician to show up to your office. 

When we do need to send a technician on-site, we can send one the same day for emergencies.  No travel fees within the GTA and no after-hours charges for planned work.

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Vendor Liaison Services Let TAG absorb the headaches of dealing with your third party internet and phone suppliers.  
Staff Change Management With TAG asking you all the right questions before you add new staff, they can be productive immediately and have access only to the files they should. When we remove users from your network, we’ll make sure they are promptly and securely locked out of your network and their e-mail and files are accessible to whomever you want.
Inventory Management We’ll maintain an inventory of your hardware and software by tracking moves, additions and disposal of your technology assets so you can: 

  • Satisfy auditors
  • Aid in loss prevention
  • Get the maximum benefit of what you own
  • Ensure you’re in compliance with licensing agreements
Technology Reviews We complete regular in-depth technology reviews and advise you of any trends in your network, discuss your future business plans and advise on how to use technology to increase productivity, cut costs, gain competitive advantages, and support your company’s growth.