TOTAL NETWORK CARE PROGRAM

The Total Care Program offers the most comprehensive level of support and is designed for businesses with minimal or no IT expertise in-house. This program gives your company access to fast, reliable and affordable technical support for all your infrastructure components. You can rely on TAG for everything from advice on the purchase of new technology, software installation, and ongoing maintenance to Help Desk support for your staff.   

With regular monitoring and scheduled preventative maintenance your systems are optimized, benefiting your business with less downtime and reduced security risks. 

The Total Care Program is comprised of three service components:

Preventative Maintenance

Let us monitor your entire network on a regular basis, identify problems and be proactive in preventing unnecessary downtime and system failures.  Periodic, remote and on-site maintenance routines will achieve optimal system performance.  

Help Desk Support

Our fast and friendly support staff will deal with any computer problems that may arise; if we can’t resolve it remotely we will make an onsite visit to ensure that the problem is fixed.  With this service computer problems can be resolved quickly with only a phone call or e-mail to TAG.   

On Demand IT Services

Call on TAG for short-term less frequent support needs, or technical emergencies: Office moves, set up of new users, system upgrades, software purchases, Virtual Office Setup, Network Installation, etc.

Pricing

Monthly, per computer and server to be supported. 

With TAG assuming the responsibility of managing your IT systems, you can be assured of a stable, secure, reliable systems environment for your business.  

We have achieved 99% system uptime for many of our clients.

We can do the same for you.