PREVENTATIVE MAINTENANCE PROGRAM
Overview
Subscribe to the Preventative Maintenance
Program and TAG will regularly monitor your entire network,
identify problems and be proactive in preventing unnecessary
downtime and system failures. The efficiency of your internal
systems (computers, servers, etc) is ensured with periodic
remote and on-site maintenance routines.
This program is ideal for companies that
have minimal internal IT support. Small and midsized business
may take advantage of this program as a stand alone service or
bundle it as part of the Total Network Care Program.
Service Details
| Desktops, Laptops and Servers |
| Service |
Benefits |
Anti-virus Software Updates
keep antivirus software updates current |
Minimize the risks associated to receiving infected files
Valuable files aren't compromised by a virus attack. |
Spyware Sweep
system scan and removal of malicious software |
Prevent intruders from entering, controlling, and accessing your data. |
Hard Disk Defragmentation (all local drives)
reorganization of data on hard drives |
Improve overall system performance |
Operating System Security Updates
installation of security fixes/patches |
Keeping systems current with:
Resolutions to known software bugs
Fixes of known security vulnerabilities |
Temporary File Clean-Up
removal of redundant data |
Improve overall system performance |
Hardware review and recommendation
identification of ailing or outdated hardware |
Allows opportunities to plan for hardware upgrades and replacements
prevent 'panic purchases' |
Cooling Fan Inspection
verify functionality of cooling fan |
Increase lifecycle of computer system by avoiding overheating |
| Servers |
| Service |
Benefits |
| Regular monitoring of: Hardware Resources:
Hard disk space
Memory
Processor usage
Overall health of the hardware (i.e. network card, modem, adapter cards, etc.)
Server Applications (i.e. e-mail, webserver, file and print server, FTP, etc.)
Monitoring of servers for potential faults
Proactively address and repair potential issues to prevent system failure.
Operating System and Server Applications:
Search through logs and resolve system errors and security breaches |
By regular monitoring of server resources and functionality, we can anticipate and resolve issues before they become downtime. Avoid catastrophic failures caused by running out of hard disk space and memory.
Regular proactive monitoring affords you the liberty to properly plan upgrades and avoid unnecessary costs associated with having to make emergency repairs. |
Back-Up System Review
Testing, cleaning, and verification of functionality of back-system |
You're confident that critical data is being successfully backed up and is available in case of emergency. |
| Other Network Devices |
| Service |
Benefits |
| Monitoring and support of network devices such as: Hubs
Switches
Routers
Firewalls
Print Servers
Proxy Servers |
Maximize data access speeds across your network Protect your network from intruders |
| Inventory Management |
| Service |
Benefits |
| Take inventory of all computer hardware and software. Track moves, additions and disposal of these assets. |
You satisfy auditors
Aid in loss prevention
You get the maximum benefit of what you own.
Ensure you're in compliance with licensing agreement. |
Pricing
The Preventative Maintenance Program is
provided for a monthly flat fee based on the number of
workstations or servers to be supported. Reduced rates for
this program apply when you also subscribe to the
Help Desk Support Program. For
more detailed information,
contact us.
The following
are essential activities required to keep your computer network
running efficiently.
We have achieved
99% system uptime for many of our clients.
We can do the
same for you. |
