ON DEMAND IT SERVICES
Our On Demand Services enable you to take
advantage of our broad range of technical expertise for a few
hours or a few days. These services are ideal for technical
emergencies or short-term less frequent support needs such as
office moves, managing new users, system upgrades, software
purchases, Virtual Office Setup, Network Installation, etc.
With our On Demand Services you get “just
in time” expertise and the same quality customer service you get
with all of our programs. Speak with us today about how we can
help you with your short-term requirements.
| Service |
Benefits |
| Purchase / Installation of New Hardware / Software |
Thinking of buying new hardware or software? Looking to be networked?
Overwhelmed at your options and need help choosing what’s right for your business?
Whether your needs are as straightforward as buying and installing a new printer, desktops or servers, selecting and installing software, or more complex as networking your entire environment, we can not only install them, but most importantly, assist you in choosing the appropriate solution for your business needs. |
| Hardware and Software Upgrades / Migrations |
Do you want to reap the benefits of the latest features of a software application, operating system, or hardware but you don’t know if it’s right for you?
We’ll help you determine if it’s a fit for your business, and technical environment. Something as simple as an application upgrade can have negative effects on your business if thorough research and planning is not undertaken.
We take changes to technical environments very seriously by analyzing the risk/benefit ratio for a given upgrade. Together, we can determine the best solution and course of action for your unique business and environment |
| System Standardization |
Is it difficult sharing files in your office because you’re using more than one version of the same application? (i.e. Office 97, 2000, XP, 2003). Wouldn’t it be great if your desktop icons and files could follow you from one system to another?
We can solve both issues by assessing your systems, establishing standards and implementing them so you have a consistent IT environment where your systems are operating harmoniously. |
| Network Security |
Important questions to ask yourself:
Is my computer network secure from external hackers?
Do my employees have access to computer files that they shouldn’t?
Do I know if people can gain access to my files via my internet connection?
If you answered “no” or “I don’t know” to any of these questions…..
Peace of mind is just a few steps away. We can:
- Conduct a thorough network analysis to identify any vulnerabilities in your network’s security.
- Provide detailed solutions to remedy the security issues.
- Deploy and thoroughly test the solutions.
Interested in knowing what you need but not ready to commit? Call us for a FREE NETWORK SECURITY ASSESSMENT. |
| Disaster Planning & Management |
You can’t always prevent a disaster but you can prevent the resulting devastation to your business.
With the proper plan in place, you can have peace of mind that if something should happen, your business will survive until things get back to normal. |
| Staff Changes |
We’ll help you manage the technical aspects related to staff turnover so:
- maintain data security by revoking departing employee’s access
- your new employees become productive immediately.
|
| Deployment of New Business Applications |
Need help in selecting or upgrading to a software application that better addresses your current business requirements? i.e. new e-mail, office productivity suite, accounting package, etc.) We’ll help you in the selection process to ensure the best solution is chosen for your business, determine the best manner in which to deploy it and oversee the installation. |
| Network Installation |
Does your office need a network or does the existing network need upgrading? We’ll work through the maze of determining what type of network best meets your business needs now and for the future, make recommendations and work through the installation in a manner that doesn’t disrupt your day to day business. |
| Virtual Office Setup |
We’d all like to work in our jammies from home (or the cottage…) from time to time. Wouldn’t it be liberating if you had that option and it was as easy as one click of the mouse?
We can deploy a secure connection between a remote site (home, cottage, etc.) and your company’s network so that even if you’re nowhere near your office computer, you can have access to everything on it. |
| Office Moves |
Planning an office move or expansion? Let us worry about the disassembly, safe transportation and reassembly of your computers, servers and network. |
By combining skills in business processes and technology, Technical Action Group delivers business-focused solutions.
Whether we’re installing a new printer or networking your environment, everything we do goes through our
5-Step Technology Support Process. Following this process every time, assures you that what we deliver is what you need.
Pricing
Per diem or by the hour. Rates are based on level of expertise and resources required. Discounted rates apply to subscribers to either or both of the
Preventative Maintenance or
Help Desk Support Programs.
We have achieved
99% system uptime for many of our clients.
We can do the
same for you. |
