BusinessDictionary.com defines a hidden cost as “Expense not normally included in the purchase price of an equipment or machine, such as for maintenance, supplies, training, and upgrades” and typical computer service is wracked with them. Lots of these types of expenses can pop-up in the form of unexpected computer problems that lead to major downtime. And, as many businesses know, time is money. If your systems are down, that means you are paying your whole staff for a few hours or up to an entire day with little or no productivity. That is why many small … [Read more...]