5 Smart Tips To Protect The Data On Your Mobile Device

Protecting mobile phone

If you’re planning on heading out of town – or simply to the coffee shop to work – here are a few tips to keep in mind. 1. Protect your devices from thieves. All mobile devices should be passcode-protected and loaded with apps that will help you track and find them in case they get lost or stolen. For iPads and iPhones, there's the free “Find My iPhone.” Android users can try “Lookout Mobile Security.” These apps allow you to remotely wipe the device if it falls into the wrong hands; you definitely don’t want to expose yourself to identity theft or … [Read more...]

Do You Know For CERTAIN That Loss Of A Laptop Won’t Be A Security Disaster For Your Business?

Your IT Support Provider Should Make Sure All Your Mobile Devices Are Secured In Case of Theft Or Loss

A client who is a key person in the organization called and told us his laptop was stolen. Rightly so, he was extremely distressed given that there was extremely confidential data on the laptop, and it was his primary device he used because being mobile was key. We got him set up on a spare laptop they had in the office, and we rushed an order for a new one. Thankfully his password was very strong and we were able to validate that in the days since the theft, the laptop did not connect to the internet which meant that the laptop was likely wiped and resold. … [Read more...]

Privacy Requirements In The Era Of Cloud Computing

Privacy 1

     In June, 2012 the Office of the Privacy Commissioner of Canada (“OPC”), the Office of the Information and Privacy Commissioner of Alberta and the Office of the Information & Privacy Commissioner for British Columbia issued a joint Guidance Document called “Cloud Computing for Small and Medium-sized Enterprises: Privacy Responsibilities and Considerations”.        Cloud computing, a form of outsourcing involving the delivery of computing services over the Internet using shared resources, offers many potential benefits to small and … [Read more...]

3 Simple Tricks To Get More Done Every Day

Help sign over mountain of paper

In today’s crazy-busy world, who doesn’t want to cram more “done” into their day? We’ve got 3 really simple things you can do to get more work done for the hours you’re putting in. Use dual monitors  According to a University of Utah study, you can increase your efficiency by 25% just by adding a second monitor. Performance measures included task time, editing time, number of edits completed, number of errors made, as well as usability measures evaluating effectiveness, comfort, learning ease, time to productivity, quickness of recovery from mistakes, … [Read more...]

5 Tips To Prepare Your Business For A Disaster

Disaster Readiness

Business continuity – ensuring your business can stay operational during adverse times – should be an important part of your business. Many owners recognize this and take steps to backup their data. This is a good start, but it isn’t enough. Thankfully we aren’t at high risk for the natural disasters our neighbours to the south are suffering on an increasing basis, but it doesn’t mean we aren’t immune to other technology catastrophes such as fire, theft, flood, employee error / sabotage or major hardware failure. Here are five things you should be doing, … [Read more...]

Why We’re Not Recommending Windows 8…Quite Yet

Windows 8

We are receiving an ever-increasing number of questions about Windows 8, particularly from those of our clients who are buying new PCs and laptops that may be coming preloaded with Windows 8. In short, we’re not recommending anyone jump on the bandwagon quite yet. We’ve been using Windows 8 at TAG on selected computers since its debut in the fall and we’ve experienced first hand many of the challenges associated with the launch of a brand new operating system. Our initial observations from our acid test: Loading Windows 8 onto machines previously running … [Read more...]

Never Underestimate The Disruptive Power Of The Disgruntled Employee

Disgruntled employee

We regularly harp on the importance of keeping a close watch over the security of your network to protect it from obvious threats like cybercriminals and viruses. In the May newsletter we talked about the most shocking security threat to a small business—it’s employees; whether human error or downright maliciousness. I thought it timely to bring up the topic again so as to share a recent real life example experienced by one of our clients of the damage a “happy today, miserable tomorrow” employee can cause. Background: A learning facility had an … [Read more...]

10 Steps To Creating A Paperless Office

Paperless Office

Running a business means paperwork:  contracts, receipts, invoices, bills, memos, reports and letter mail.  Add to that copiers, printers and fax machines, and their non-stop output, and you could soon be drowning in a sea of paper (if you aren’t already), never mind finding a place to keep it all. These days, “going paperless” at the office is an increasingly popular, and environmentally friendly, trend.  In addition to helping you dramatically reduce clutter and expand your office’s available physical space—no need for large filing cabinets … [Read more...]

Are You Performing REVERSE Backups?

Reverse backups

Here’s an important question for anyone using cloud applications to host important files and data: Are you routinely downloading and backing up a copy of your files to your own servers? If not, you’re taking a BIG risk of losing all that data. By now you should know to back up the data on your PCs and server offsite to the cloud; but what you might not have considered is the practice of downloading your data from critical cloud applications as a security measure against that cloud provider closing their doors, losing your data or simply cutting you off. True … [Read more...]

How To Keep Functioning During An Internet Outage

Internet down

With the increasing reliability of the internet for businesses to be productive day to day (e-mail access, business partner sites, on-line hosted applications, FTP sites, remote access), even an hour of downtime can be very disruptive.  Internet access is vulnerable to disruption from causes completely out of our control due to a cable accidentally cut by construction, vehicle accident, communication providers, or even instability on the part of the internet service provider. If your business has been a frequent victim of downed internet because of something out … [Read more...]

100% Unconditional Satisfaction Guarantee.
TAG is so confident that we can improve the reliability, security and stability of your computer systems and improve your staff's efficiency that we back it up with a powerful guarantee.
If after 90 days you feel like you've made a mistake enrolling in any of our IT support plans or that the services aren't worth what you've paid, just let us know and we'll refund every penny of the monthly subscription fees. No tricks, caveats or disclaimers.